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Product Strategy

This section covers strategic thinking frameworks for PM interviews, including vision development, competitive analysis, and market entry decisions.

Strategy Definition

Strategy is the set of choices that determine what a company will and will not do.

ComponentDescription
Trade-offsWhat are we choosing not to do?
AdvantageWhere do we have a real competitive edge?
SequencingWhat has to happen first?

A strategy without painful trade-offs is not a strategy.

Vision vs Mission vs Strategy

ConceptDefinitionStabilityExample
MissionWhy we existRarely changes"Organize the world's information" (Google)
VisionWhat success looks likeChanges as achieved"A computer on every desk" (Microsoft, 1980s)
StrategyHow to get thereAdapts to conditionsSpecific plans and choices

In interviews, clarify the destination (vision) before discussing the path (strategy).

Industry Analysis: Porter's Five Forces

ForceAssessment QuestionExample
RivalryHow intense is current competition?Ride-sharing: high; enterprise database: lower
New entrant threatHow easily can startups enter?Airlines: difficult (capital); note-taking apps: easy
Substitute threatWhat else solves this problem?Uber's competitor is car ownership, not just Lyft
Buyer powerCan customers squeeze margins?Selling to Walmart: high; consumer app with network effects: lower
Supplier powerAre you dependent on key suppliers?Apple as AWS supplier: uncomfortable position

Competitive Positioning

PositionDescriptionRequirementsExample
Cost leadershipBe cheaperMassive scaleWalmart, Ryanair
DifferentiationBe betterDefensible quality advantageApple
Niche focusOwn a specific segmentDeep segment understandingShopify (specific merchant type)

Most startups should pursue differentiation or niche, not cost leadership.

Market Entry Framework

Should We Enter This Market?

QuestionAssessment Focus
1. Do we have an unfair advantage?Why would we win, not just compete?
2. Is the market worth it?Size alone is insufficient; evaluate economics and competition
3. What is the strategic logic?Connection to core business beyond "big market"
4. What could go wrong?Failure impact on core business
5. Why now?What changed that makes this the right moment?

Worked Example: Should Netflix Do Gaming?

Context:

  • 230M subscribers, growth slowing in mature markets
  • Competing for screen time with TikTok, YouTube, video games
  • Gaming market: $200B+

Netflix assets:

  • Distribution (already on every device)
  • Subscription model familiarity
  • Valuable IP (Stranger Things, Squid Game, Wednesday)

Segment analysis:

SegmentNetflix FitRecommendation
Mobile games tied to contentStrongEnter
Console/PC "real" gamingWeak (no expertise, no community)Do not enter

Recommendation: Enter gaming narrowly. Mobile games as an engagement play, not a revenue play. Defense strategy (keep users in ecosystem), not offense.

Competitive Response Framework

Finding Competitor Weaknesses

Identify weaknesses competitors cannot easily fix due to structural constraints.

CompetitorStructural WeaknessWhy Hard to Fix
UberDriver relationshipImproving it hurts margins
Microsoft TeamsProduct quality vs. Slack"Free with Office 365" positioning prioritizes distribution over product

Battle Selection

Full-frontal competition against established players rarely succeeds. Find wedges:

  • Specific use case (airport rides vs. all rides)
  • Specific segment (startups vs. enterprise)
  • Specific geography (single city dominance)

Second-Order Effects

Consider competitor responses:

  • Price competition: If you compete on price, they may match
  • Niche focus: May be ignored because too small to matter (advantageous)

Worked Example: Competing with Airbnb

Airbnb strengths: Network effects (more hosts = more guests = more hosts)

Airbnb weaknesses: Inconsistent quality, last-minute cancellations, unpredictable experience

Strategic approach: Reliability over variety

  • Smaller, curated inventory
  • In-person verification of all listings
  • Host training
  • Service guarantee

Target customer: Business travelers and families who cannot afford bad experiences. Will pay premium for certainty.

Competitive insulation: Conflicts with Airbnb's "anyone can be a host" model. Difficult for Airbnb to copy without cannibalizing supply.

Vision Questions

Response Structure

ComponentContent
Current stateOne sentence on product today
Market changesSpecific trends affecting this product (not generic trends)
Future stateConcrete, ambitious vision
PathKey milestones showing sequencing

Worked Example: Vision for Google Maps

Current state: Maps is navigation, getting from A to B. Best navigation app but fundamentally about directions.

Market changes:

  • AR improving
  • Autonomous vehicles emerging
  • Digital/physical commerce blurring

Vision: Maps becomes the interface layer between people and the physical world. Not just "how do I get there" but "what's there and how do I interact with it."

Path:

TimeframeFocus
Near termDeeper commerce integration (booking, ordering, paying in Maps)
Medium termAR for exploration (information overlay on real world)
Long termAutonomous vehicle interface (summon vehicles through Maps)

Defensibility: Builds on Google's advantages (data, AI, distribution). Requires capabilities no one else has.

Strategy Errors

ErrorDescription
Goals as strategy"Grow 50% next year" is a goal, not a strategy
Serving everyone"Best for everyone" means mediocre for everyone
Copying competitorsThey may be wrong, or it may fit their strategy but not yours
Ignoring responsesCompetitors will react to your moves
Vision without sequencingNeeds connection between vision and Monday morning actions

Company Strategy Examples

Netflix Content Strategy

Data informs content decisions, not just recommendations. "House of Cards" greenlit based on subscriber data (Kevin Spacey + David Fincher + political drama overlap).

Lesson: Strategy should use advantages that are hard to copy.

Slack vs Microsoft Teams

Slack had better product. Microsoft had Office 365 in every enterprise.

"Free with existing subscription" beats "better but costs extra."

Lesson: Distribution can overcome product advantage. Find niches where distribution dominance does not apply.

Apple Pricing Strategy

Apple owns the premium segment to capture profit share, not market share.

iPhones: 15% of phones sold, 80%+ of smartphone profits.

Lesson: Market share is not the only measure of success.

Amazon "Day 1" Culture

Perpetual startup mentality enables business cannibalization and new market entry.

AWS would not have happened at a company protecting retail margins.

Lesson: Culture can be strategy.

Spotify's Two-Sided Problem

Music supply controlled by three major labels. Strategy evolved toward owning supply through podcasts and exclusive content.

Lesson: When suppliers have more power than you, change the game.

Interview Assessment Criteria

CriterionWhat Interviewers Test
Zoom out capabilityCan you think at market level, not just feature level?
Business model understandingDoes strategy account for how company makes money?
Complexity handlingCan you hold trade-offs, second-order effects, timing simultaneously?
Intellectual honestyCan you acknowledge weaknesses, risks, and uncertainty while taking positions?

Practice Approach

For any product you use:

  1. What is their actual strategy? (Not marketing; what are they doing?)
  2. What are they choosing not to do?
  3. What advantages are they building on?
  4. What would you do differently?

Then pick a competitor and develop a different strategy, not just better features.